If you are considering purchasing dell computers, this article is for you.  Don’t assume that you’ve got the best deal.  Look at all the pricing available such as the NAD contract with Dell, ads you get in the mail, online specials, and direct sales.  When it comes to working with a sales representative you must negotiate.  With persistence you can get them to sharpen their pencil two or three times.  Ask them to include shipping, extra memory, or round off the final figure.  Then call another sales representative and get a quote from them.  Dell works a lot like a used car lot where research and perseverance are advantageous to the customer.  For example, prices can suddenly (and mysteriously) drop when a sales representative needs to meet a certain quota by a certain date.  It will be to your advantage to watch pricing for a few months prior to purchasing.

When you work up the specifications for you computer(s) make sure to include the four year “gold complete care” warranty.  This warranty gives you a special 800 number to call where you will receive prompt unbroken English care by a knowledgeable technician.  Parts will arrive at your door the next day and technicians within 1–2 days.  The service is well worth the money when you consider that most of our schools don’t have dedicated IT personnel or they are buried with work.  In addition, schools usually don’t have the money to replace broken equipment until the next grant comes around.

Here is the coveted “gold complete care” hot-line number to inspire you (866) 876–3355.

Leave a comment and tell us your Dell story.